Employee Support Solutions

Workplaces keep evolving.
Your EFAP should too.

A multi-dimensional EFAP that adapts as your workplace does, backed by a local clinical team.

See how ESS works
01 We stayed close

Care went remote and outsourced.
We stayed local.

A Calgary clinical team that knows Alberta, and sees your people in person.

A warm welcome at the Your Counselling reception in Calgary
02 Real clinicians, real depth

Support got thin. We went deeper.

30+ fully designated clinicians, with hands-on clinical oversight.

The Your Counselling clinical team in Calgary
03 We change as you do

Workplaces keep changing. We change with them.

Support that flexes to your team and shifts as they do.

A calm, private counselling space at Your Counselling
Why Your Counselling

A multi-dimensional EFAP, with real clinicians close by.

A local team of 30+ clinicians, with fast access and continuity of care. Confidential support that adapts as your organization does.

30+clinical professionals across specialties
24 to 36hto a first appointment, typically
LocalCalgary team, in person first
Measurableservice standards and reporting
A Your Counselling clinician welcoming a clientThe people behind ESS
Service standards

Measurable outcomes, not vague promises.

The standards we build into every ESS agreement, so you know what to expect.

< 24 hrsInitial response time
< 48 hrsFirst appointment (business hours)
> 90%Client satisfaction
> 80%EFAP session completion
< 60 minCritical incident response

Plus utilization trends and benchmarks, and continuity of care when someone needs more support. See employer reporting

Multi-dimensional vs standard

Built around your team, not a fixed package.

A local clinical team, shaped around your organization, instead of the outsourced, one-size box a standard EFAP hands you.

Multi-dimensional EFAP
✓30+ clinicians, one accountable team
✓Local, in person first
✓In person, virtual, or phone
✓Adaptive, fee for service
✓Measurable standards and reporting
Standard EFAP
×Rotating, mixed-level providers
×Remote, outsourced phone intake
×One-size delivery
×Bundled package pricing
×Limited or opaque reporting

It starts with a conversation.

Tell us about your team. We will help you find a place to begin. No pressure.