ESS is the workplace mental health program of Your Counselling, an Alberta-based clinical practice 587-887-3327 (EFAP) ESS@yourcounselling.ca
Your Counselling Employee Support Solutions

About ESS

A clinical team you can trust with your people.

ESS is delivered directly by Your Counselling, a Calgary clinical practice: registered professionals, one accountable team, and no brokered network.

The Your Counselling clinical team
One accountable team, no brokered network

Why ESS exists

In 18 years of community mental health work, founder Jeff Sturgeon saw people struggling to reach care through fragmented systems. Your Counselling was built to make care easy to reach, and connected once you reach it. ESS brings that to the workplace.

Employee Support Solutions (ESS) is the workplace mental health program of Your Counselling, an Alberta-based clinical practice. myEFAP.ca is its home online.

Why it matters

Access to counselling is only part of it. Your people need real options, your leaders need support, and the program needs to keep improving. ESS is a partnership: a clinical team working with your organization to build sustainable support around the people who rely on you every day, and the community you serve.

What we set out to change

  • A brokered network of third-party providersServices delivered directly by one accountable, local clinical team.
  • The next available name from a call centreClinician-led intake and purposeful matching.
  • A new provider each time someone callsThe same clinician whenever clinically appropriate.
  • Opaque per-employee access feesDefined services you can see and plan around.
  • Little insight into whether support worksPrivacy-safe reporting and regular reviews.

The team who delivers ESS

  • Registered professionals

    Registered Psychologists (College of Alberta Psychologists) and Registered Clinical and Registered Social Workers (Alberta College of Social Workers). Master's-level practicum clinicians work under the direct supervision of a regulated professional.

  • Evidence-informed care

    Approaches including CBT, ACT, DBT, EMDR and ART, chosen to fit the person and the concern, with ongoing professional development.

  • Inclusive practice

    Clinicians experienced with BIPOC, 2SLGBTQIA+, newcomer and neurodivergent clients, training in Indigenous cultural safety, translation support where needed, and accessible locations.

  • Clinical oversight

    Clinician-led intake, documented matching, and regular peer consultation and clinical supervision. The Clinical Director supervises every critical incident response.

  • Vetting and assurance

    Licensure verified annually, background and vulnerable sector checks renewed yearly, professional liability insurance, and quarterly and annual quality audits.

  • 30+ clinicians across counselling, social work and psychology
  • In person in Calgary, virtual across Canada
  • CBRB Best Business in Canada, 2024 and 2025

The people accountable for ESS

Jeff Sturgeon

Jeff Sturgeon BSc, MSW, RCSW, RSW

Founder & Clinical Director

A social worker with an 18-year career in community mental health. Jeff founded Your Counselling to make care easier to reach, and now spends much of his time mentoring clinicians, guiding strategy and working with employers to build sustainable support systems.

Omid Alemi

Omid Alemi MSW, RSW

Manager, Operations & Programs

A Registered Social Worker with a background in clinical practice, program development, organizational systems and contract administration. Omid leads ESS program development, service agreements and quality improvement, with a systems-informed approach.

Gabi MacLean

Gabi MacLean

Supervisor, Client Services

Gabi oversees the Client Services team that is often the first point of contact, coordinating care and making sure every person who reaches out has a welcoming, clear and well-organized start.

Our practice

  • Trauma-informed careSafety, trust and empowerment in every interaction.
  • Attachment and relational focusConnection sits at the centre of healing and resilience.
  • Cultural responsiveness and inclusionAnti-oppressive, equity-focused practice that serves BIPOC, Indigenous, newcomer and 2SLGBTQIA+ people.
  • Evidence-based, adaptive practiceModalities such as CBT, DBT, ACT, EMDR, ART, narrative and somatic therapy, adapted to each person's needs and readiness.
  • Collaboration and empowermentEach person's voice and autonomy, through shared goals, psychoeducation and reflective dialogue.

See how this would work for you.

Build a plan to see your options, or speak with our team.