How It Works

How ESS works, from launch to everyday use.

Set up the right support mix, give employees one private way in, and use privacy-safe themes to keep improving over time.

Build your ESS plan
One clear, welcoming way in at Your Counselling
The shape of it

Three steps, then it simply runs.

01

Set up your support

We set up the right mix of counselling, workshops, urgent support, and privacy language for your workplace.

02

Share it clearly

Your people get one private, obvious way in, with nothing to explain to a manager.

03

Keep improving

You keep strengthening support over time, guided by privacy-safe themes and your team's feedback.

Practical, human counselling support
Choose or build

Pick a package, or build your own around what your team needs.

Start with a package, use the plan builder, or pay for individual supports. Always built around your organization, never a generic bundle.

Privacy by design

Employees get care. Employers get clarity.

ESS keeps confidential counselling separate from organization-level reporting. Your people reach out with confidence, and you get what you need to support them, without ever becoming a clinician.

Where the line sits

Employees access support directly

Clinical details stay private

Employers receive anonymous trends

Leaders get guidance, not case files

A partnership, not just access

What happens after you choose Your Counselling.

ESS is an ongoing relationship. We stay involved past launch, so support keeps fitting your organization.

1

Program design & agreement

We shape the right mix of supports and put a clear, flexible agreement in place.

2

Implementation & employee communication

We give you ready-to-share communication, so people know exactly how to reach support.

3

Service launch

Support goes live, with one private way in and your clinical team ready.

4

Reporting & ongoing review

You get privacy-safe reporting, and we review and adjust the program with you over time.

Ready to see what ESS would look like for your team?

Build a quick plan, or start a conversation. No commitment to begin.

Build your ESS plan