Support for people
Counselling & Clinical Services
Confidential counselling for your employees and their families, with a clinician chosen for them by people who know our team.


What it is
Confidential counselling for your employees and, where your program includes them, their families: individual, couples, family, child and youth, and group therapy. Care ranges from single-session support to longer-term work, as clinically appropriate, including specialized trauma approaches.
Counselling is not only for hard times. A session when things are going well can bring clarity, build on what is working and help people keep their footing.
What people come to us with
- Work stress and burnout
- Anxiety and mood
- Grief and loss
- Relationships and family
- Trauma
- Addictions and substance use
- Sleep difficulties
- Eating disorders
- Life transitions
- Children and youth
Approaches our clinicians use
- Cognitive behavioural therapy (CBT)
- Acceptance and commitment therapy (ACT)
- Dialectical behaviour therapy (DBT)
- Solution-focused therapy
- EMDR and Accelerated Resolution Therapy (ART)
- Narrative therapy
- Emotion-focused therapy
- Somatic therapy
- Family systems and attachment-based therapy
Session types: individual, couples, family, child and youth, and group sessions, as clinically appropriate. Whether there is a limit on sessions per person, and who is eligible (for example family members), is set in your agreement.
When employers use it
- An employee is struggling with stress, anxiety, grief or a relationship
- Someone is doing well and wants clarity or support to stay that way
- A family member needs support too
- Someone needs specialized care, such as trauma therapy

How it works
- 1They reach out privatelyBy phone, email or online intake. Your organization is not told who reaches out.
- 2A clinician matches themIntake is led by clinicians, who consider the concern, preferences, expertise and fit.
- 3Care beginsIn person in Calgary, or by phone or secure video, including evening and weekend appointments.
- 4Care continuesYour employee keeps the same clinician whenever that is clinically right.
Why it matters
For your people
- A clinician chosen with them in mind
- Continuity, so they do not retell their story to someone new
- Privacy and confidentiality for everything they share in session
For your organization
- A trusted place to send people, in hard times and good ones
- You fund the sessions used, at agreed rates
- Privacy-safe totals in your program reviews
Common questions about Counselling & Clinical Services
How do employees reach us?
Is counselling only for a crisis?
What kinds of sessions are there?
What it costs
Billed per session used. Adult and youth sessions are $110 to $180 per session, set in your agreement. Child, couples and family sessions are $200 per session, confirmed by clinician and discipline.
Standard pricing. As partners, we shape it with you around your needs, funding and scope. Your written proposal confirms final fees, taxes and terms.
Ways to arrange it
- As needed, or through an annual plan
- Alongside an existing EFAP
Interested in Counselling & Clinical Services?
Add Counselling & Clinical Services to your plan, or talk it through with our team.