ESS is the workplace mental health program of Your Counselling, an Alberta-based clinical practice 587-887-3327 (EFAP) ESS@yourcounselling.ca
Your Counselling Employee Support Solutions

Support for leaders

Workplace Consultation

Your managers can think a workplace mental health question through with a clinician, from a hard moment to keeping a team engaged and well.

Your leaders get guidance.

What it is

A Your Counselling clinician helps a leader think a workplace mental health question through: how to respond, what to say, where to refer and how to support the team. It can be a situation in front of you, such as a disclosure or a return from leave, or the day-to-day work of keeping a team engaged and well.

Common situations

  • An employee disclosure
  • Team morale and engagement
  • Shifting team dynamics
  • Rapid growth or change
  • Conflict or loss on a team
  • A return from mental health leave
  • Worrying changes in someone's behaviour
  • Preparing leaders before something happens

When employers use it

  • An employee has disclosed they are not coping
  • Morale, engagement or the drive to be at work is slipping
  • Team dynamics are shifting, or a team is growing fast
  • Conflict or a loss is weighing on a team
  • Someone is returning after a mental health leave
  • You want leaders prepared before a hard situation comes up
A manager and an adviser talking through a situation at a table

How is this different from Clinical & Organizational Advisory?

Workplace Consultation is frontline: a clinician helps a manager with what is happening on their team. Clinical & Organizational Advisory works at the leadership and systems level, on how your supports fit together as a whole.

About Clinical & Organizational Advisory

How it works

  1. 1Reach out when you need itCall or email ESS and ask for Clinical Advisory Hours, for a situation in front of you or to plan ahead.
  2. 2We book a timeUsually virtual, during business hours, with a clinician suited to your question. Bring the situation; no employee clinical information is needed.
  3. 3Leave with next stepsHow to respond, what to say, where to refer and how to support the team, with a short written summary if you want one.

Why it matters

For your people

  • Managers who respond with care when someone discloses something hard
  • Teams whose leaders notice strain early
  • No clinical details shared with the employer

For your organization

  • Leaders who act with confidence, in hard moments and day to day
  • Concerns addressed earlier, before they grow
  • HR, legal and fitness-for-work decisions stay with you

Common questions about Workplace Consultation

When should a manager reach out?
Early. A disclosure or a conflict is a clear reason, and so is a dip in morale, a team that is changing fast, or wanting to be ready before something happens.
How do we request it?
Call 587-887-3327 (EFAP) or email ESS@yourcounselling.ca and ask for Clinical Advisory Hours. On an annual plan, your included hours are used first.
Why does it matter?
Managers are often the first to notice someone struggling. A clinical perspective helps them respond with care and consistency, and points people to the right support sooner.

What it costs

Clinical Advisory Hours, priced per hour ($200 to $240 per hour with one lead) or as a bundle ($1,125 for five hours). Every annual plan includes advisory time.

Standard pricing. As partners, we shape it with you around your needs, funding and scope. Your written proposal confirms final fees, taxes and terms.

Ways to arrange it

  • On-Demand, with no annual fee
  • Partly included in every annual plan, with more at On-Demand rates
  • Alongside an existing EFAP
See plans and pricing

Scope and boundaries

Clinical guidance for leaders. HR, legal and fitness-for-work decisions stay with your organization, and assessing an employee requires that employee's consent.

Interested in Workplace Consultation?

Add Workplace Consultation to your plan, or talk it through with our team.